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Pre-Trained
Operations VA

Grow Your Team The Easy Way

Specialized VAs to help you scale, all without needing more equipment or office space.

It’s extremely difficult to work ‘ON’ your business while working ‘IN’ your business. Delegate the time-sinking tasks to our industry-trained Virtual Assistants and focus your valuable time on the money-making tasks. Leverage the skills of MFS virtual talent to speed past the competition.

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SPECIALIZED VIRTUAL TALENT

How a VA Can Help Your Team

Quote Clients

Your VA is on full time standby to answer any customer quote requests. Quote speed may be the difference between a load and wasted time.

Schedule Shipments

Your VA will manage learn your preferred TMS System and Load Board tools to get Shipments properly scheduled and picked up.

Status Updates

The job isn’t over after pickup. Your VA can actively seek tracking updates from drivers, provide information to Customers regularly.

HOW WE HELP

Other Tasks

Data Entry

All paperwork and updates rely on accurate information being input into your system. Our VAs can help here

Post Loads

Posting delays can result in losing loads or available equipment to the competition.

Manage Phone Lines

Part of client retention is your ability to be responsive. Your Customer Service VA can help manage call volume so your team can focus on the rest.

File Claims

Claims should be filed as soon as possible and require significant paperwork retrieval. Let your VA get that filed.

Retrieve PODs

In many cases, PODs are required in order to get paid by the shippers. Let you VA help you get paid promptly!

Manage Invoice Disputes

We all know that invoice disputes occur. Assign a VA to be dedicated to resolving those disputes on your behalf.

Driver Recruitment

The current driver shortage means that in order to keep up with demand, ongoing driver recruitment is critical for carriers of any size.

SPECIALIZED VIRTUAL TALENT

What You Can Expect

Industry Understanding

Our VAs understand the industry terminology and most important processes. They’ve have been introduced to the A-Z fundamentals of freight transportation. They’re ready to quote clients, dispatch, book shipments and more.

Relatable Work Experience

We’ve filtered through thousands of candidates and over time we’ve identified the type of experience that fits well with Freight Transportation. Rest assured your MFS VA will have the skills they need to succeed.

Communication Quality

Miscommunications can be expensive! In freight, it’s especially imperative that valuable information is never ‘Lost in Translation’.  MFS VAs are highly proficient in both written and spoken English.

Training & Experience

We introduce our VAs to the basics of logistics, but some may need hands-on experience. That’s why we only pick those with proven ability to learn quickly. If experience is a must, see our Experience Certified VAs.

Instantly Save Up to 75% in Staffing Costs

Hire a trained VA for your team and save 70% in average payroll costs with VAs starting at $7/hour.

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Hire top quality staff faster than ever

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All your staffing needs handled for you

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Easy process that takes days instead of weeks

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Enjoy ongoing MFS support services including HR, IT, Compliance, VA productivity management, reporting and Payroll

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